OVERVIEW:
The largest not-for-profit healthcare system in Texas, and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.

Baylor Scott & White partnered with Airwavz to create a repeatable framework for deploying and managing wireless infrastructure across its expansive healthcare portfolio while allowing internal teams to remain focused on delivering exceptional patient care.

CHALLENGES:
Healthcare environments require reliable wireless connectivity to support clinical operations, emergency communications, mobile care teams, patients, visitors, and staff across multiple campuses. As Baylor Scott & White continued expanding and modernizing its wireless infrastructure portfolio, leadership sought a partner capable of delivering and managing a scalable, repeatable deployment model across the system.

Baylor Scott & White needed an approach that could address:

• The complexity of coordinating multiple national wireless carriers while maintaining operational continuity.
• Need for flexible deployment and funding models that could align with differing facility priorities and capital planning strategies.
• Long-term monitoring, maintenance, technology refreshes, and lifecycle management across a growing portfolio of systems.
• Reliable emergency responder radio coverage, compliance requirements, and life-saving communications infrastructure.
• Internal approval processes that required strong stakeholder alignment and engagement at both the enterprise and site levels.